apel33Privacy Policy

This page describes what we collect when you use apel33 and how we keep that data protected. We at apel33 collect personal information to verify your identity, process your deposits through DANA, e-wallet, mobile banking, local payment, and bank virtual accounts (online payment, e-wallet, mobile banking, local payment), and maintain your account across our sportsbook, live-dealer, slots, esports, and arcade categories.

We undertake to handle your data according to standard privacy practices and applicable law. We do not sell your personal information to third parties. Our servers may sit outside your jurisdiction, but we apply encryption and access controls to protect your data from unauthorized access.

Our commitment is to be transparent about what we collect, why we collect it, and how long we keep it. If you have questions about our privacy practices, contact our support team.

What we collect when you open an apel33 account

We collect your email address, a password you create, your full name, date of birth, and national ID number when you register. We request these data to verify your identity and confirm your eligibility to access our services under applicable law. We do not accept registrations from users in jurisdictions where our services are prohibited.

During your first deposit on apel33, we may request additional verification documents—a photo of your ID, a selfie, or proof of address. This is standard know-your-customer (KYC) practice to prevent fraud and comply with anti-money-laundering regulations. We store these documents securely and access them only for compliance review.

We also collect data about your account activity: your deposits, withdrawals, game entries, session duration, and device information (IP address, browser type, operating system). We use this data to detect fraud, manage account security, and understand how users interact with our sportsbook (Liga 1, Piala AFF, Champions League), live-dealer tables, slots, and esports markets on apel33.

How we use your data on apel33

We use your personal information for the following purposes: (1) account verification and compliance with applicable law; (2) processing deposits and withdrawals through your chosen payment method; (3) detecting and preventing fraud; (4) responding to support requests; (5) analyzing platform usage and improving our services.

We do not use your data to market third-party products or services. We do not sell your personal information. We may share your data with payment processors (to execute your DANA, e-wallet, mobile banking, local payment, or bank transfer requests) and with compliance authorities if legally required.

Payment processor data sharing on apel33

When you deposit via online payment, e-wallet, or a bank virtual account, we share your transaction details with the payment provider to complete the transfer. This is necessary to process your request and is not optional.

How we protect your data on apel33

We apply encryption (HTTPS) to protect data in transit between your device and our servers. We store sensitive information (passwords, ID documents, payment details) in encrypted databases with restricted access. Our staff can access your data only for specific, documented purposes such as fraud investigation or customer support.

We do not store complete payment card information on apel33. Payment processors (e.g., your bank or mobile banking provider) retain this information according to their own security standards. We retain only transaction IDs and confirmation records.

Our servers may be located outside Indonesia. This means your data crosses borders and is subject to the laws and privacy practices of the countries where our servers are hosted. However, we maintain encryption and access controls regardless of server location.

  • 1
    Encryption in transitData protection

    We use HTTPS to encrypt data sent between your device and apel33 servers. Unauthorized parties cannot intercept this data.

  • 2
    Encryption at restStored data security

    We encrypt stored personal information and restrict database access to authorized staff only.

  • 3
    Cross-border data flowInternational compliance

    Our servers may be located outside your country. We maintain security standards regardless of location.

Data retention and deletion on apel33

We retain your account data for as long as your account is active on apel33. If you close your account, we retain transaction records for a minimum of five years to comply with anti-money-laundering and financial regulations. Personal identification documents (photos, ID scans) may be retained longer if required by law.

We do not routinely delete archived data, but you may request deletion of certain non-critical personal information by contacting our support team. We will assess such requests and comply where legally permitted. However, we may retain data if deletion would violate applicable law or compromise fraud investigation.

Cookies and tracking on apel33

We use cookies to remember your login session, track your preferences, and analyze platform usage. A cookie is a small file stored on your device that identifies you when you return to apel33. Cookies help us provide a seamless experience across Liga 1, Piala AFF, live-dealer, and slot sections without requiring you to log in repeatedly.

We use analytics cookies to understand how users navigate apel33, which game categories are most popular, and where users experience friction. This data helps us improve our sportsbook, live-dealer tables, and payment flow. We do not use this data to identify individual users outside the apel33 platform.

You can disable cookies in your browser settings, but this may affect your apel33 experience. We recommend keeping cookies enabled for optimal service.

Your privacy rights on apel33

  • We collect email, ID, and transaction data to verify your identity and process payments
  • We do not sell your personal information to third parties
  • We encrypt data in transit and at rest using standard security practices
  • We retain transaction records for a minimum of five years per law
  • You may request deletion of non-critical personal information through our support team

Third-party processors and apel33 data sharing

We share your data with payment processors to execute your deposits and withdrawals. When you transfer funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or a bank virtual account (mobile banking, local payment, online payment, e-wallet), we provide your transaction details to the payment provider so they can complete the transfer. These providers are bound by their own privacy policies and security obligations.

We may also share data with compliance and law-enforcement authorities if legally required (for example, to respond to a court order or anti-money-laundering investigation). We will notify you of such disclosure unless prohibited by law.

We do not hire third-party marketing partners or analytics firms to track your activity across external websites. Our analytics are internal to apel33.

Changes to our privacy policy on apel33

We may update this privacy policy from time to time. Material changes will be communicated via email or a notice on your apel33 account. Continued use of apel33 after a policy change constitutes acceptance of the updated policy. We encourage you to review this policy periodically to stay informed about how we protect your data.

Contact us about privacy on apel33

If you have questions about our privacy practices, want to request deletion of your data, or suspect unauthorized access to your apel33 account, contact our support team. We will respond to privacy inquiries within a reasonable timeframe. Our support team can explain how your specific data is used and processed.

Your privacy matters to us. We are committed to transparent data handling and will address your concerns promptly.

↑